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Data protection

Responsible for data processing is:

Christian Desch

Binnerheide 19

58239 swords

Germany

hello@call-the-truck.com

We are pleased that you are interested in our website.

​Protecting your privacy is very important to us.

Below we inform you in detail about the handling of your data.

1. Access data and hosting 

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our overriding legitimate interests in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. All access data will be processed for as long as is necessary for the purposes set out above. HostingThe services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this data protection declaration. Our service providers are based and use servers in Israel. For Israel, the European Commission has determined an appropriate level of data protection. In addition, our service providers use servers in the USA, South Korea and Taiwan as well as in other countries outside the EU and the EEA for which there is no adequacy decision by the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

2. Data processing for contact and customer communication

2.1 User account If you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 lit either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the user account. After your user account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit which we inform you in this statement.

2.2 Contacting us We collect personal data if you voluntarily provide it to us when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process your contact and you cannot send the contact without providing this information. Which data is collected can be seen from the respective input forms. We use the data you provide to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR. After your customer request has been fully processed, your data will be restricted for further processing and deleted after the tax and commercial retention periods in accordance with Article 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Article 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.  Live chat tool Ascend by WixIf you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for the purpose of answering the request within the framework of contract processing by us. In addition, the use of this tool serves to safeguard our overriding legitimate interests in effective and improved customer communication in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. The data will then be deleted. The live chat tool is provided by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel ("Wix"), acting on our behalf. Wix uses servers in Israel. For Israel, the European Commission has determined an appropriate level of data protection. In addition, Wix uses servers in the United States, South Korea, and Taiwan, as well as other countries outside the EU and EEA for which there is no European Commission adequacy decision. Our cooperation with Wix is based on standard data protection clauses from the European Commission.

3. Cookies and other technologies General information In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). Protection of privacy for end devices When using our online offer, we use absolutely necessary technologies in order to be able to provide the telemedia service that you have expressly requested. The storage of information in your device or access to information that is already stored in your device does not require consent. Functions that are not absolutely necessary require the storage of information in your device or access to information that is already in your device are stored, your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device. Any downstream data processing using cookies and other technologies We use technologies that are essential for the use of certain functions of our website (e.g. preference settings on the website). required are. These technologies collect and process the IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about your preferences). Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR. The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™If you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

4. Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your revocation options in the "Cookies and other technologies" section. See each technology for more information, including how we work with each vendor. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.5. Social media Social plugins from Facebook (by Meta), Instagram (by Meta), WhatsappSocial buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is called up. If you click on one of the buttons, the website of the respective social network will open in a new window in your browser. There you can, for example, press the Like or Share button.

6. Contact options and your rights 6.1 Your rights As a data subject, you have the following rights: according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there; according to Art. 16 GDPR, the right to immediate correction Inaccurate or complete your personal data stored by us; according to Art. 17 DSGVO the right to request the deletion of your personal data stored by us, unless further processing to exercise the right to freedom of expression and information; to fulfill a legal Obligation; required for reasons of public interest or for the assertion, exercise or defense of legal claims; according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you; the processing is unlawful , but you reject their deletion; we no longer need the data, but you need them to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR the right to your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible; according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters. Right of objection Insofar as we process personal data as explained above to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are reasons that arise from your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can prove compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose. 6.2 Contact options If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of consent or objection to a specific use of data, please contact us directly to us using the contact details in our imprint.   

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